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Vivantio Service Desk
Vivantio Service Desk is a professional solution for service and support teams.
Small teams can run it 'out of the box'. Medium sized organisations can tailor it themselves in the administration area. Large enterprises can work with our consultants to customise and integrate the system with enterprise applications.
Vivantio Service Desk is competitively priced and available for on site install or as a subscription service.
Now organisations of any size can afford an enterprise-class, 100% web based service desk.
Includes many features other vendors charge extra for such as
web/email self service.
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100% Web Based
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Fully Hosted Options Available
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ITIL Compatible
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Easy to Use
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Scalable and Customisation
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Flexible, competitive pricing
Key Features Include
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Incident Manager
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Problem Manager
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Client Manager
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Asset Manager
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Knowledge Base
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Web/Intranet Self Service
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Email Self Service
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Automatic Escalation
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Directory Services Connectors
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Standard and Custom Reports
Enterprise Options Include
For larger organisations and those with the most demanding
requirements, we offer a range of Enterprise Options which extend
the functionality of the core suite. Enabling you to customise the
core suite and integrate it with your existing systems, the
Enterprise Options make Vivantio Service Desk a truly
enterprise-class solution.
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