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Tuesday, March 09, 2010,
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Vivantio Service Desk
Overview
Incident Manager
Problem Manager

Client Manager

Asset Manager-CMDB
Change Management
Knowledge Base
Self Service
Email Integration
Directory Services
Reporting Services
Automation Escalation
PDA Access
ITIL Compatability

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  Vivantio Service Desk Software


 

Heat Helpdesk Software

Vivantio Software

 Heat Helpdesk Software Service Desk Solutions

 Vivantio Helpdesk Vivantio Tech Specs

 Vivantio Helpdesk Information Request

 Vivantio Helpdesk Vivantio Customisation

 Vivantio Helpdesk Vivantio SaaS Service

 

 
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Vivantio Service Desk

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Vivantio Service Desk

Vivantio Service Desk is a professional solution for service and support teams.

Small teams can run it 'out of the box'. Medium sized organisations can tailor it themselves in the administration area. Large enterprises can work with our consultants to customise and integrate the system with enterprise applications.

Vivantio Service Desk is competitively priced and available for on site install or as a subscription service.

Now organisations of any size can afford an enterprise-class, 100% web based service desk.

Includes many features other vendors charge extra for such as web/email self service.

  • 100% Web Based

  • Fully Hosted Options Available

  • ITIL Compatible

  • Easy to Use

  • Scalable and Customisation

  • Flexible, competitive pricing

Key Features Include

  • Incident Manager

  • Problem Manager

  • Client Manager

  • Asset Manager

  • Knowledge Base

  • Web/Intranet Self Service

  • Email Self Service

  • Automatic Escalation

  • Directory Services Connectors

  • Standard and Custom Reports

Enterprise Options Include
For larger organisations and those with the most demanding requirements, we offer a range of Enterprise Options which extend the functionality of the core suite. Enabling you to customise the core suite and integrate it with your existing systems, the Enterprise Options make Vivantio Service Desk a truly enterprise-class solution.

  • IT Inventory Manager

  • Workflow Automation

  • Business Process Integration

 
 

Solutech Ltd, East Devon Business Centre, Heathpark Way, Honiton, EX14 1SF 

 Tel: 01404 565056    Fax: 01404 46559     Sales: sales@solutech.co.uk

 

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