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Vivantio Service Desk

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Vivantio Service Desk

Vivantio Service Desk is a professional solution for service and support teams.

Small teams can run it 'out of the box'. Medium sized organisations can tailor it themselves in the administration area. Large enterprises can work with our consultants to customise and integrate the system with enterprise applications.

Vivantio Service Desk is competitively priced and available for on site install or as a subscription service.

Now organisations of any size can afford an enterprise-class, 100% web based service desk.

Includes many features other vendors charge extra for such as web/email self service.

  • 100% Web Based

  • Fully Hosted Options Available

  • ITIL Compatible

  • Easy to Use

  • Scalable and Customisation

  • Flexible, competitive pricing

Key Features Include

  • Incident Manager

  • Problem Manager

  • Client Manager

  • Asset Manager

  • Knowledge Base

  • Web/Intranet Self Service

  • Email Self Service

  • Automatic Escalation

  • Directory Services Connectors

  • Standard and Custom Reports

Enterprise Options Include
For larger organisations and those with the most demanding requirements, we offer a range of Enterprise Options which extend the functionality of the core suite. Enabling you to customise the core suite and integrate it with your existing systems, the Enterprise Options make Vivantio Service Desk a truly enterprise-class solution.

  • IT Inventory Manager

  • Workflow Automation

  • Business Process Integration

 
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