The core product suite is already very flexible and includes some excellent automated features such as automatic incident escalation. Vivantio Service Desk Workflow Automation takes this a step further, working “behind the scenes” to provide even more flexibility and control, triggering events based on criteria you specify
For clients with the most demanding requirements, we offer Vivantio Service Desk Business Process Integration, ensuring that Vivantio Service Desk fits neatly into processes such as marketing, sales, ordering and stock control.
Solutech Ltd, East Devon Business Centre,
Heathpark Way, Honiton, EX14 1SF