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IHEAT for the HEAT Helpdesk solutions
provides instant access to HEAT Service and Support and the HEAT PowerDesk Helpdesk software via the web, providing greater mobility and
productivity for "On the Go" service and support technicians. Deployment
in minutes, this solution provides the look and feel of HEAT Service and
Support connectivity-from any network connected desktop. iHEAT
connectivity via the internet alleviates the hassles associated with
software maintenance and upgrades while providing consistent
functionality, greater mobility and productivity.
Access to the HEAT Helpdesk solutions has never been easier for
“on-the-go” Service and Support Technicians who wish to access the HEAT
helpdesk with full access with the benefit of browser access requiring
no helpdesk software installations, thus supporting full hot desking and
roaming users.
With iHEAT™, you can access the HEAT helpdesk solutions over either
network connections or dial-up access using one of the leading Web
browsers with no additional plug ins required. iHEAT utilizes Java™ and
Microsoft® Windows® technologies. By providing exactly the same
graphical user interface (GUI) format as the standard HEAT Service and
Support and HEAT Powerdesk software, iHEAT offers a Web solution that
requires no additional training and therefore minimizes data input
errors.
IHEAT
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